Instead, go to the SecureVideo website to enter the SecureVideo Access Code. SecureVideo and Zoom are different companies, so a SecureVideo Access Code will not mean anything to the Zoom app. (If you have not received an Access Code from your provider, please contact them directly to request one.) If you received this invite recently, please doublecheck the numbers you have entered and try again. This message means that there is a typo in the numbers entered, OR it's been 5 or more days since this code has expired. You can start your scheduled meeting any time after it’s scheduled. Please contact the Host to request the correct code. General Note For an instant meeting, the meeting ID expires as soon as the meeting ends. Frequently asked questions Last Updated: OctoThe following are answers to some of the most common questions or problems users come across. If you do not have a recent invite, please contact your provider directly to request one. Please check to see if you have a more recent invite, or check among your invites in case there is a valid one. What also may happen is that a host may have accidentally scheduled more than one session, and gone back to cancel the extra ones.
This message means that this access code was once valid, but has now expired. Access Codes expire once the session date has passed, or if the session has been removed or cancelled by the host ahead of the automatic expiration. Please contact the Host to request a new Access Code.
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